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Hunts Cross Health Centre

Repeat Prescriptions

Patients who are on regular medication may be able to obtain a repeat prescription without seeing a GP first.  We aim to provide repeat prescriptions within 48 hours but if any queries or problems exist this can sometimes take longer.

You can order by completing the tick slip provided with your original prescription, by calling into the surgery, or online (you need to register first). If we are closed you can pop your request in our letterbox.

Telephone ordering is restricted to housebound patients authorised by the GP looking after them.  We do not routinely take requests by phone simply because of the errors that can occur.

If you ask for an item not previously administered or issued a long time ago you may be asked to book an appointment to see a doctor for a review or discuss by phone.

If you have attended an Out Patient appointment at a hospital and they have asked you to obtain your prescription from the practice, this will be dealt with as a routine issue and could take longer to prepare dependent on the amount of information available to your GP.

Most local pharmacies now operate an ordering and collection service. The contract you make is with the pharmacy and not the practice, so your first point of contact should be with the pharmacist for any queries about orders.  Please make sure you inform the pharmacist of any change in medication, particularly if you have been recently discharged or attended an out patient appointment at hospital.  Avoid waste and only order medicines you need and make sure the pharmacy order matches your needs.

Please make sure you have sufficient stock to cover you for weekends and bank holidays. We are no longer able to issue emergency prescriptions because of GP workload.  Please order in good time to avoid problems.

 

When will your prescription be ready? 

If you order before 12 noon on

It will be ready for collection after 2 pm on

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

Bank Holidays will delay the preparation and collection of repeat prescriptions, so use this only as a guide!

On line Repeat Prescription ordering

If you want to order your repeat medication on line then you will need to bring in photographic ID and we will be able to sign you up for this service. Please note this system can only be used for authorised repeat medication. This is available to anyone over the age of 16. You can find out more here