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Hunts Cross Health Centre

Care Quality Commission

On 1st April 2013 we registered with the Care Quality Commission which inspects GP practice and other primary medical and social care providers in England.

You can provide feedback about your care here or anywhere in the NHS by using this link

Our Aims and Objectives

To provide high quality NHS general practice services to any patient living, or staying within our practice area

To provide a timely, professional and caring service and ensure patients are seen by the most appropriate healthcare professional as quickly as possible dependent upon their individual need

To provide a timely, professional and caring service and ensure patients are seen by the most appropriate healthcare professional as quickly as possible dependent upon their individual need

To continually strive to improve the quality of the services we offer and to focus on prevention of disease by promoting good health

 To provide patients with care in an environment that is comfortable, clean, friendly, professional and relaxing and meets all health and safety requirements. To treat our patients with respect and dignity

To understand and meet the needs of our patients, involve them in decisions about their care and encourage them to participate fully in the planning of their healthcare

To involve other professionals in the care of our patients where this is in the patient’s best interests: for example, referral for specialist care and advice

 To ensure that all staff are competent, trained and effective in their roles through appraisal, learning and development

To continuously improve the lines of communication to patients using the latest technologies as appropriate

To develop new ways to educate and inform patients and encourage them to be pro-active in their health and wellbeing

Through monitoring and auditing continue to improve the systems and procedures which underpin the healthcare services provided by us

To ensure effective and robust information governance systems

Here is our Statement of Purpose

We were inspected on 21.1.16 and are pleased to report our rating as Good overall in all areas of assessment. See the CQC report